Last updated: 2026-10-01 · Version 2026-10-01.v6
These terms govern your use of Kadoro, operated by Grewolls, Peer & Madeira Amorim, Joao Pedro eGbR. Kadoro is offered to businesses only. By activating an account you confirm you are acting for a business and not as a consumer.
Grewolls, Peer & Madeira Amorim, Joao Pedro eGbR, Voigtstraße 9, 09116 Chemnitz, Germany, Gesellschaftsregister GSR764. Contact: support@kadoro.app.
Kadoro is offered exclusively to businesses (Unternehmer, § 14 BGB). It is not offered to consumers, and consumer protection rules such as the statutory right of withdrawal do not apply.
Kadoro provides digital loyalty cards that your customers add to Apple Wallet or Google Wallet, a till interface for issuing and redeeming rewards, a dashboard showing how the programme is used, and printable signage. The service is provided as software over the internet; no software is installed on your systems and no source code is supplied.
Kadoro depends on Apple Wallet and Google Wallet, which are operated by third parties. Changes those providers make to their platforms may change or limit what Kadoro can do. We will tell you if that materially affects the service.
The contract is formed when you accept these terms, either on the activation page of an account we prepared for you or when you set up payment. We record which version of these terms you accepted, when, and for which plan.
The monthly price depends on the plan you choose: Base EUR 20, Pro EUR 39Pro+ EUR 54 including two locations, and EUR 15 for each further location. All prices are net prices for businesses; VAT is shown separately on the invoice and added at the applicable rate. Your plan and its price are shown to you before you set up payment.
The first 30 days are free. Nothing is collected during that period. If you cancel before it ends, you pay nothing at all.
You choose how to pay when you set up payment: by card (including Apple Pay and Google Pay), by Link, or by SEPA Direct Debit from an account for which you give a mandate. Payment is handled by our payment provider, Stripe, and charged monthly to the method you chose. You will be notified before the first charge. If a charge fails for a reason you are responsible for, we may pass on the resulting bank or card charges.
There is no minimum term. The contract runs month to month and either side may cancel with effect from the end of the current month. Cancellation must be in text form; an email to support@kadoro.app is enough.
The right of either party to terminate for good cause without notice is unaffected.
After the contract ends we stop the service and delete your data within 90 days, except where we are required to keep it longer by law. You can ask us to export your data before then.
We aim to keep Kadoro available at all times but do not guarantee any particular level of availability. Maintenance, third-party outages and events outside our control may interrupt the service. We do not offer a service level agreement; if you need one, contact us and we will agree it separately in writing.
Your customers' personal data belongs to you, not to us. You are the controller of that data and we process it only on your instructions. We do not sell it, and we do not use it to advertise to your customers.
Because we process personal data on your behalf, Article 28 GDPR requires a separate data processing agreement between us. It is provided alongside these terms and forms part of the contract. Where the two documents conflict on the handling of personal data, the data processing agreement takes precedence.
We are liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body or health, and where liability is mandatory by law.
For slight negligence we are liable only where we breach an obligation that is essential to the purpose of this contract, and then only for foreseeable damage typical of this kind of contract. All other liability for slight negligence is excluded.
We are not liable for loss of data where the loss would have been avoided by backups you could reasonably have kept, nor for the acts of Apple, Google or the customers of your shop.
We may change these terms with at least six weeks' notice by email. If you do not agree, you may cancel with effect from the date the change would take effect; we will say so in the notice. Continuing to use Kadoro after that date counts as acceptance.
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Where permitted, the place of jurisdiction is Chemnitz.
If any provision is or becomes invalid, the remainder stays in force.